How arechtech.com Handles Personal Information.

Scope of This Policy

ARECH Technology Ltd. ("ARECH", "we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how ARECH collects, uses, discloses, and safeguards your information when you visit the website at https://arechtech.com (the "Site"), and what your privacy rights are.

This Policy applies to all information collected through the Site and any related services, sales, marketing, or events. By using the Site, you accept this Policy. If you disagree with any term in this Policy, please discontinue use of the Site.

What Information We Collect

Personal information you provide

We collect personal information that you voluntarily provide when you:

• Submit a contact or inquiry form for our LED display products (indoor, outdoor, flexible, HD wall, or rental ranges).
• Register for an account.
• Contact us by email or phone.

The information collected typically includes:

• Name and contact data: first and last name, email address, postal address, phone number, and similar identifiers.
• Credentials: passwords, password hints, and similar security information for account access.
• Inquiry details: message content and project information you share (venue, viewing distance, install context, content brief).

Information automatically collected

When you visit the Site, certain information is collected automatically. This information does not by itself reveal your identity but may include:

• IP address, browser type and version, device characteristics, operating system, language preferences.
• Referring URLs and exit URLs.
• Country and approximate location.
• How and when you use the Site (pages viewed, time spent).
• Other technical information needed for security, operation, and internal analytics.

We also collect information through cookies and similar technologies. See the Cookie Policy for details.

How We Use Your Information

ARECH processes personal information for the following purposes:

• To respond to your inquiries about products, support questions, or interest in ARECH Factory capabilities or Warranty & Guarantee coverage.
• To send administrative information about products, services, new features, or changes to our terms and policies.
• To protect the Site through fraud monitoring and prevention.
• To enforce our Terms and Conditions and policies for business, legal, and contractual reasons.
• To respond to legal requests and prevent harm.
• For internal analytics and improvement — data analysis, usage-trend identification, effectiveness of communication and marketing, evaluation of the Site experience.

Processing is based on one or more of: your consent, our legitimate business interests, contract performance, or legal obligation.

Who We Share Information With

We may share data on the following grounds:

• Consent — when you have given specific consent for a specific purpose.
• Legitimate interests — when reasonably necessary for our legitimate business interests.
• Contract performance — to fulfil contractual terms with you.
• Legal obligations — to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.
• Vital interests — to investigate, prevent, or take action regarding potential policy violations, suspected fraud, or threats to safety.

In practice, sharing happens in two main situations:

• Third-party service providers. Vendors, contractors, or agents performing services on our behalf — hosting, email delivery, analytics, customer service — under contracts designed to safeguard the information.
• Business transfers. In connection with a merger, sale of company assets, financing, or acquisition.

Cookies and Tracking

ARECH uses cookies and similar tracking technologies (web beacons, pixels) on the Site. Full detail at the Cookie Policy, including how to refuse non-essential cookies.

Information Retention

ARECH retains personal information only as long as necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (for example, tax, accounting, or other legal requirements). No purpose in this Policy will require retaining personal information beyond the active relationship with the user.

When there is no ongoing legitimate business need to process the information, ARECH will either delete or anonymise it. Where deletion is not immediately possible (for example, because the information has been stored in backup archives), the information is securely stored and isolated from further processing until deletion becomes possible.

Information Security

ARECH has implemented appropriate technical and organisational security measures to protect personal information. No transmission of information over the internet is 100 % secure; you transmit personal information to and from the Site at your own risk. Access the services from a secure environment.

Information About Minors

ARECH does not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 — or that you are the parent or guardian of a minor who is using the Site with consent. If ARECH learns that personal information from a user under 18 has been collected, the account is deactivated and reasonable steps are taken to delete the data. If you believe data may have been collected from a child under 18, contact us at overseas@arechtech.com.

Your Privacy Rights

In some regions — including the European Economic Area — you have rights of greater access and control over your personal information. You can:

• Access the personal information ARECH holds about you.
• Correct inaccurate or incomplete information.
• Delete your personal information.
• Restrict the processing of your information.
• Receive a copy of your information in a structured, commonly used, machine-readable format (data portability).
• Object to our processing of your personal information.

To exercise any of these rights, contact ARECH using the details in the Contact section below. ARECH will consider and act on the request in accordance with applicable data-protection law.

Do Not Track Signals

Most browsers and some mobile operating systems include a "Do Not Track" (DNT) feature you can activate to signal your privacy preference not to be tracked. There is no uniform technology standard for recognising and implementing DNT signals. ARECH does not currently respond to DNT browser signals. If a standard is adopted that requires response, this Privacy Policy will be updated to describe ARECH's compliance.

Contact

For questions or to exercise your privacy rights, contact ARECH:

• Email: overseas@arechtech.com
• Phone: +86 755 2319 1723
• Post: ARECH Technology Ltd., 5&6F, BLK 8, Huihao Industrial Park, No. 61 Jinan Road, Guangming District, Shenzhen, China — ZIP 518106.

See also: Terms and Conditions and Cookie Policy.

Policy Updates

ARECH may update this Privacy Policy to reflect changes in practice or for legal, regulatory, or operational reasons. Each revision carries a new "Last updated" date at the top of the page, and the updated terms take effect on posting. Check back when you visit.